| 商務情境溝通 |
| 日期 |
主題 |
時數 |
| 一、Email writing |
| 3/2(二) |
email structure(formal vs informal) |
2.5 |
| 3/4(四) |
opening and closing,giving news,advice and suggestions |
2.5 |
| 3/9(二) |
invitations and directions |
2.5 |
| 3/11(四) |
grammar forms,sentence building |
2.5 |
| 3/16(二) |
common mistakes,brief in email |
2.5 |
| 二、Negotiation |
| 3/18(四) |
jobs and responsibilities,sales meetings |
2.5 |
| 3/23(二) |
telephoning language for small negotiations,politeness and etiquette |
2.5 |
| 3/25(四) |
establishing contacts,small talk strategies before negotiations |
2.5 |
| 3/30(二) |
terms and condition,starting and ending |
2.5 |
| 4/1(四) |
emails conversations before negotiations |
2.5 |
| 4/6(二) |
offers,tenders,and bids;active listening |
2.5 |
| 4/8(四) |
conditional sentences |
2.5 |
| 4/13(二) |
exchanging information |
2.5 |
| 4/15(四) |
handing sales and orders |
2.5 |
| 4/20(二) |
complaining safely and effectively,role play and meeting performance |
2.5 |